PRIVACY POLICY
 

Last updated: [01/12/2025]

This Privacy Policy explains how Little Dog Adventures (“we”, “us”, “our”) collects, uses, stores and protects your personal information when you use our services.

We are committed to respecting your privacy and handling your data with integrity and transparency.
 

1. Information We Collect
 

We may collect the following information:

1.1 Personal Information

• Name

• Address

• Email address

• Phone number

• Emergency contact details

1.2 Dog Information

• Dog’s name

• Breed

• Age

• Behavioural notes

• Medical conditions

• Veterinary details

• Vaccination records

1.3 Access Information

• Key safe codes

• Door access information (if required)

Access details are stored securely and never labelled with your address.
 

2. How We Use Your Information
 

We use your information to:

• Provide dog walking and pet care services

• Contact you about bookings

• Manage your account

• Respond to emergencies

• Communicate updates about your dog

• Maintain accurate and safe service records

We never sell your data to third parties.
 

3. Legal Basis for Processing
 

We process your information under the following lawful bases:

• Contract: to fulfil the services you book with us

• Consent: for photos and updates

• Legitimate interest: for scheduling, communication and safety

• Legal obligation: where required (e.g., insurance)
   

4. Data Storage & Security
 

• Personal data is stored on secure, password-protected devices.

• Access instructions and keys are stored safely and separately.

• Data is never shared unless required for emergency vet care.
   

5. Sharing Your Data
 

We only share data with:

• Veterinary practices in an emergency

• Insurance providers if required for a claim

• Professional services (e.g., accountants) under strict confidentiality

Your information is never shared for marketing or external purposes.
 

6. Photos & Media
 

With your consent, we may use photographs or videos of your dog for:

• Updates to you

• Social media

• Website content

No personal or identifying information will be included.
 

7. Your Rights
 

You have the right to:

• Request a copy of your data

• Ask for corrections

• Request deletion

• Withdraw photo consent at any time

Contact us at any time to exercise these rights.
 

8. How Long We Keep Your Data
 

We retain your information for as long as you remain a client, and for up to 12 months afterward for administrative and insurance purposes.
 

9. Contact
 

If you have any privacy concerns or requests, contact: Leisadavidson@outlook.com
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